SHIPPING
Delivery time on in stock orders is generally 5-10 business days. Please be aware, quilts and items ordered with coordinating fabrics may take 3-4 weeks to ship. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and have not been stated as so on the site. Customers will be notified if item ordered has been discontinued or is no longer available. Customer credit cards are not charged until merchandise ships. Pay Pal accounts are quickly refunded if ordered merchandise is unavailable. If you are requesting a rush order and require delivery before times indicated, please e-mail us for current shipping times for particular products and locations.
We pride ourselves on excellent customer service and will work hard to fulfill your needs.
Shipping and Handling charges are based on merchandise totals BEFORE any discounts.
SHIPPING & HANDLING CHARGES**
Shipping and handling charges are normally 10% of the total dollar amount of your order before shipping or tax is added plus a $3.99 handling fee. During sales, shipping costs may be adjusted as stated on the sales page.
**We ship only to the Continental United States.
TAXES
Kids Bedding Depot does not charge sales tax to non-Texas residents.
CANCELLATIONS
Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please e-mail us to cancel an order or call us: 1 866 215-9087.
RETURNS AND EXCHANGES
Your satisfaction is guaranteed. If you are not satisfied with your purchase for any reason, you may return or exchange it. Returns and exchanges on items will be accepted within 15 days of your receiving the bedding. Shipping charges are not refundable.
Items must be in new, resalable condition and in original packaging. Items that show that they have been laundered or used in any way, will not be accepted for return credit. Items that are specially ordered or personalized are final sales and are NOT returnable.
Customers are responsible for the return costs of any product. We strongly suggest that you use insurance on all returns. Send a message to inform us to expect your return, the reason you are returning it and to receive the address it should be sent to. Please let us know if you wish to exchange or return.
WARRANTIES
All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by Kids Bedding Depot. Kids Bedding Depot and its manufacturers are not responsible for normal wear & tear, abuse, or mistreatment of item(s).
PRIVACY POLICY
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via e-mail or other direct contact from you. We will not sell or rent this information to anyone. The information we collect is used to improve the content of our web page.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to by e-mail, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
